Privacy policy

Who is responsible for your data
HSLM Group Ltd (HASLOM®), registered office at 128 City Road, London, EC1V 2NX, United Kingdom. Company number 16012959. Email: info@haslom.com.

What data we collect

  • Order data: name, shipping and billing address, email, phone and products purchased.
  • Payment data: handled directly by the payment provider. We do not see or store your card details.
  • Contact data: whatever you write to us by email or through the form.
  • Browsing data: IP address, browser, pages visited and cookies. See the cookies section.
  • Newsletter: your email, if you subscribe.

Why we use it and on what legal basis

  • To manage your order, shipping, guarantee and returns. Legal basis: the purchase contract.
  • To meet legal obligations, such as invoices and accounting. Legal basis: the law.
  • To answer your questions. Legal basis: your request.
  • To send you news and offers, only if you subscribe. You can unsubscribe at any time. Legal basis: your consent.
  • To improve the website and show advertising, using analytics and advertising cookies. Legal basis: your consent, given in the cookie banner.

Who we share your data with
Only with the companies we need to provide the service:

  • the store platform (Shopify);
  • the payment provider;
  • our warehouse and the delivery company;
  • email tools;
  • if you accept cookies, analytics and advertising services (Google, Meta, TikTok).

We do not sell your data.

Data outside the EU
Some of these services store data in the United Kingdom or the United States. In those cases the safeguards required by European law are used, such as adequacy decisions or the European Commission's standard contractual clauses.

How long we keep it
Order data, for as long as the law requires (usually 6 years for tax purposes). Newsletter data, until you unsubscribe. Browsing data, according to the duration of each cookie.

Your rights
You can ask us to access, correct or delete your data, object to or restrict its use, or request a copy. Write to us at info@haslom.com. If you believe we have not respected your rights, you can complain to the Spanish Data Protection Agency (www.aepd.es).

Cookies
We use cookies that are necessary for the store to work. Analytics and advertising cookies are only used if you accept them in the cookie banner. You can change your choice at any time.

Minors
The store is not intended for people under 18.

Changes
If we change this policy, we will publish the new version here with its date.

Last updated: 20 October 2026.